Chatbot is a computer program that simulates human language to engage clients, customers and visitors.
Chatbots use Artificial Intelligence (AI) and Natural Language Processing (NLP) to handle all front office processes - from receiving and leading clients and visitors to identifying potential business opportunities and finalizing business processes, including payments.
What began in the 1950s as an automatic analogue phone answering machine, Chatbot has evolved into an indispensable business app today.
SmallBizGenius reports
Yet, Chatbot remains a grossly underused software in business today.
All businesses are beginning to have customized Chatbots to suit their needs.
Intellect Zone is engaged in designing chatbots exclusively for the publishing and book selling industry.
Our chatbots will be capable of negotiating with all types of visitors and business purposes - clients, customers and repeated or casual visitors.
Intellect Zone Chatbots customized for the publishing industry can